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SUPERVALU Pharmacies understands about the importance of technology that we developed, maintain and continually enhance the ARx pharmacy system internally. Our Pharmacy Systems team is comprised of both pharmacists and technicians whose sole function is to focus on new technologies and processes that allow our pharmacists to better serve their patients.
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| Complementary Services and Processes |
Other services that complement the ARx pharmacy system include:
- An interpreter service that enables our pharmacy team to communicate effectively with patients without regard to language
- Automation and counting devices
- IVR and prescriber voice mail services which provide convenience for patients and prescribers, allowing the pharmacy team to serve patients more efficiently
- Call Patient program which utilizes a voice-automated system to call patients when they have a prescription ready
Our technology-driven workflow enables our pharmacists to utilize their training, knowledge and communication skills to effectively counsel their patients.
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